Add, change, or remove a recovery method

Don't get locked out of your Yahoo account! It's important to keep a valid mobile phone number, email address, or Messenger linked to your account in case you ever lose your password, want to switch over to a secure, password-free sign in, need to verify your identity if you sign in from an unfamiliar place, or want to receive notifications of changes made to your account.

Manage your recovery numbers and email addresses

You can add or replace up to 10 email addresses. This limit includes current emails and any that have been recently removed.

Add a mobile number or email address

From a web browser:

  1. Sign in to the Yahoo Account Security page.
  2. Click Phone numbers or Email addresses.
  3. Click Add email or mobile no..
  4. Enter your new recovery info.
  5. Click Add.
  6. Follow the on-screen prompts to verify your new info.

From most Yahoo mobile apps:

  1. In the upper left, tap your Profile icon.
  2. Tap Manage accounts.
  3. Tap Account info.
  4. Tap Security Settings.
  5. Tap Phone numbers or Email addresses.
  6. Tap Add email or mobile no..
  7. Follow the on-screen prompts to enter and verify your new info.

Edit a mobile number or email address

From a web browser:

  1. Sign in to the Yahoo Account Security page.
  2. Click Phone numbers or Email addresses.
  3. Click the Edit icon Image of the Edit icon. next to the recovery option you want to change.
  4. Enter your new recovery info.
  5. Click Confirm.
  6. Follow the on-screen prompts to verify your new info.

From most Yahoo mobile apps:

  1. In the upper left, tap your Profile icon.
  2. Tap Manage accounts.
  3. Tap Account info.
  4. Tap Security Settings.
  5. Tap Phone numbers or Email addresses.
  6. Tap the Edit icon Image of the Edit icon. next to the recovery option you want to change.
  7. Enter your new recovery info.
  8. Tap Confirm.
  9. Follow the on-screen prompts to verify your new info.

Delete a mobile number or email address

From a web browser:

  1. Sign in to the Yahoo Account Security page.
  2. Click Phone numbers or Email addresses.
  3. Click the Edit icon Image of the Edit icon. next to the recovery option you want to delete.
  4. Click Remove from my account.
  5. Follow the on-screen prompts to confirm the deletion.

From most Yahoo mobile apps:

  1. In the upper left, tap your Profile icon.
  2. Tap Manage accounts.
  3. Tap Account info.
  4. Tap Security Settings.
  5. Tap Phone numbers or Email addresses.
  6. Tap the Edit icon Image of the Edit icon. next to the recovery option you want to delete.
  7. Tap Remove from my account.
  8. Follow the on-screen prompts to confirm the deletion.

Verify a mobile number or email address

From a web browser:

  1. Sign in to the Yahoo Account Security page.
  2. Click the Alert icon Image of the Alert icon. next to "Phone numbers" or "Email addresses."
  3. Click Verify now next to any unverified recovery option.
  4. Follow the on-screen prompts to complete the verification process.

From most Yahoo mobile apps:

  1. In the upper left, tap your Profile icon.
  2. Tap Manage accounts.
  3. Tap Account info.
  4. Tap Security Settings.
  5. Tap the Alert icon Image of the Alert icon. next to "Phone numbers" or "Email addresses."
  6. Tap Verify now next to any unverified recovery option.
  7. Follow the on-screen prompts to complete the verification process.

Unlink recovery info from an unused or unrecognized account

Note: If you unlink a recovery option using this method, you won't be able to add that same recovery option back to your account again. To remove a recovery method, but still retain the option to add it back again in the future, follow the steps above to "Delete a mobile number or email address."

Before disconnecting a phone number or email address, you’ll need to be signed out of the associated account.

  1. Go to the Sign-in Helper.
  2. Enter your mobile phone number or alternate email address.
  3. Click Continue.
  4. Click Yes, send me a code.
    - We'll send a verification code to your phone or email.
  5. Enter the verification code in the field provided.
  6. Click Verify.
  7. Click the More icon Image of the More icon. next to the account you want to unlink | select Unlink this account.
  8. Click Unlink account to confirm.

Manage Messenger Image of the Messenger icon. as a recovery option

Add Messenger as a recovery option

Receive recovery codes via Messenger.

From a desktop web browser:

  1. Go to the Yahoo Account Security page.
  2. Click Add recovery Messenger account.
  3. Click Add Messenger.
  4. Using your mobile camera, scan the QR code.
  5. Tap the Open in Messenger push notification.
  6. If necessary, log in to your Messenger account.
  7. At the bottom of Messenger, tap Get Started.
  8. Return to the Yahoo sign-in page and click Confirm.
  9. Click Continue to finish.

From a mobile web browser:

  1. Go to the Yahoo Account Security page.
  2. Tap Add recovery Messenger account.
  3. Tap the Open in Messenger push notification.
  4. In Messenger, tap Get Started.
  5. Return to the Yahoo sign-in page and tap Confirm.
  6. Tap Continue to finish.

From most Yahoo mobile apps:

  1. Tap your Profile icon.
  2. Tap Manage accounts. (Yahoo Mail app only)
  3. Tap Account info.
  4. Tap Security Settings.
  5. Tap Add recovery Messenger account.
  6. Tap the Open in Messenger push notification.
  7. In Messenger, tap Get Started.
  8. Return to the Yahoo sign-in page and tap Confirm.
  9. Tap Continue to finish.

Unlink Messenger as a recovery option

From a web browser:

  1. Sign in to the Yahoo Account Security page.
  2. Click Messenger.
  3. Click Unlink Messenger.
  4. Follow the on-screen prompts to finish unlinking.

From most Yahoo mobile apps:

  1. In the upper left, tap your Profile icon.
  2. Tap Manage accounts.
  3. Tap Account info.
  4. Tap Security Settings.
  5. Tap Messenger.
  6. Tap Unlink Messenger.
  7. Follow the on-screen prompts to finish unlinking.